Privacy Policy

Last Updated: October 8, 2026

Mass Benefits Helper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how information is collected, used, and handled when you visit our website (massbenefitshelper.com) and use our resource directories and eligibility screeners.

1. Information We Collect

Screener Responses: When you use our benefit calculators and screeners, you input information regarding your household size, income, and needs to estimate your eligibility for programs like SNAP, MassHealth, RAFT, and Fuel Assistance.

Optional Contact Information: Our screener may occasionally ask for an optional email address if you choose to receive your results or follow-up resources. Providing an email is completely voluntary.

Automatically Collected Data: We use standard web analytics tools, including Google Analytics, to collect standard technical information about how visitors navigate and interact with our site (such as browser type, pages visited, and general device information). This helps us improve our resources and user experience.

2. How We Use Trusted Service Providers

We do not run this website entirely on our own infrastructure; instead, we rely on trusted technology and form-building service providers to power our pages, screeners, and forms.

We utilize the following third-party service providers to run and support this site:

Squarespace: Hosts our website platform and core infrastructure.

Fillout & Zite: Powers our interactive benefit screeners and form submissions, where your responses are securely processed.

Google Analytics: Tracks anonymous site traffic and usage metrics to help us understand what resources people are looking for.

3. Do We Share Your Information?

We never sell your personal information or email address.

While our site states that we do not share information with third parties for commercial or marketing purposes, your responses and optional email are processed by our essential trusted service providers (Squarespace, Fillout, Zite, and Google Analytics) strictly to operate the screener tools, deliver your results, and maintain the functionality of this website. We do not share your individual benefit data or personal details with state government agencies or outside marketers.

4. Security and Disclaimer

While we and our platform partners use standard administrative and technical security measures to protect the information submitted through our tools, no method of transmission over the internet or electronic storage is 100% secure. Because we utilize third-party form and analytics services, we encourage you to avoid submitting highly sensitive identifying information (such as Social Security numbers) through our informal screeners.

Our screeners are independent informational tools designed to assist local communities and are not official state government portals.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our tools, technology partners, or legal obligations. Any updates will be posted directly on this page with a revised "Last Updated" date.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: Massbenefitshelper@hotmail.com

Phone: (978) 245-8132